​TUPE Transfer

​

What is a TUPE transfer?
A TUPE transfer happens when an organisation, or part of it, transfers from one employer to another or where a service (such as cleaning) is transferred to a new provider.

​

What are the legal obligations of ISS and my current employer?

All organisations have a responsibility to consult with employees regarding the transfer. ISS will engage with any recognised Trade Union and/or elected Employee Representatives in the coming months.

​

What does “measures” mean in a TUPE transfer?

The term "measures" includes any action, step or arrangement, other than the mere fact of the transfer. Measures would include such things as change of holiday year, change of reporting line and change to pay dates as examples. We will communicate these changes within the Measures letters to your current employer, and consult on any proposed changes with elected Employee Reps and any recognised Trade Union.

What does “Employee Liability Information (ELI)” mean?
Under the TUPE Regulations your current employer has to provide, in a timely manner, details of your contractual terms and conditions, such as pay, holiday entitlement, sickness terms etc.

Does TUPE safeguard my terms and conditions of employment such as pay, hours and holidays? If so, for how long?
TUPE ensures that all employees eligible to a TUPE transfer will maintain, as far as possible, the same terms and conditions of employment. There is no specific time limit which applies to protection of terms and condition of employment. Contracts of employment include all written terms and conditions of employment e.g. pay, continuity of service, holiday entitlement, job title, and sick pay provisions. (Unless specifically stipulated in the measures).
There are special (TUPE) rules regarding some aspects, including pensions. ISS aim to provide a comparable pension arrangement and minimise changes.

What happens if I don’t want to transfer to ISS, Is there a choice over TUPE?

If you have been identified as being ‘in-scope’ and therefore eligible to Transfer but decide independently that you do not to wish to transfer to ISS you will effectively be resigning, as the position will no longer be available with your current employer post transfer date.

​

Pay, Pension & Benefits

​

Pay frequency and dates
ISS will receive official confirmation of your pay frequency and pay dates when the Employee Liability Information is received from your current employer. We will then work closely with our Payroll team to determine if there is going to be any changes. This will form part of the Measures and we will then consult with any recognised Trade Union and elected Employee Representatives.

What are the pension arrangements for employees transferring across to ISS, currently on a Defined Contribution (DC) Pensions Plan?
As a current member of your parent company’s DC pension plan, from the date of transfer you will be enrolled into the ISS DC pension plan, provided by SMART Pension Scheme. Your current contribution levels (both the employee and employer contributions) will remain the same.
The Pension Scheme you had with your current employer will be deferred until such time as you retire or you wish to move the funds to another pension scheme – please see link below for advice
https://www.gov.uk/plan-retirement-income/get-financial-advice

If I pay additional voluntary contributions on my pension; will this continue with ISS?
Yes

Can I opt out of paying into the ISS pension scheme?
Employees transferring to ISS on 1 August will be automatically enrolled in the ISS SMART Pension Scheme.
New Joiners are automatically enrolled into the DC pension plan and can choose to opt out. However, under auto-enrolment legislation, they can only opt-out once they have been enrolled (i.e. not before they transfer).

I previously worked and had a pension at ISS. Can we restart our old ISS pensions?
Unfortunately not, but there would be an opportunity to merge, but that would be down to individual choice, however we would always suggest taking the advice of someone qualified in this field prior to making any decisions

What will happen to my existing Life Assurance?
If you are eligible to Life Insurance, you will be entered into the ISS scheme. The current levels of Life cover will be maintained.

​

Annual Leave

How do I book annual leave?

We will provide instructions for how to book annual leave once you have joined ISS.

Can I continue to book holidays for later in the year while still employed with my current employer?
Yes – the way you currently book holidays can continue as normal. This will still be subject to authorisation by your line manager.

Will our remaining holiday entitlement transfer?
Your contractual holiday entitlement will transfer to ISS. Any holidays accrued but not taken up to transfer date will transfer to ISS.

Can I carry over my remaining leave to the new holiday?
Employees are responsible for ensuring that all entitlements are taken in each holiday year.

How much notice do we need to give to book time off?
Ideally 28 days’ notice is required for all holiday bookings.

Can I book longer than 10 days for family events, special occasions and similar?
Yes – provided that you give as much notice as possible and your shifts can be covered. Please do not book anything without pre-authorisation of the holidays.

Can I book off Christmas?
We usually operate on a first come first served basis, however for occasions such as festive breaks we ensure that it is fair and not the same person every year.

​​

Operational Processes

I have a laptop and a phone with my current employer, will ISS provide this?
IT Equipment will only be issued to those deemed to have a specific requirement to utilise. Desktop Systems for multi-use may be deployed.

What uniform will we be getting?
For those required to wear a uniform we will be working closely with the client in determining what those may look like, we aim to confirm this back to you at the earliest opportunity.

Will I have an ISS email address set up?
Everyone who is deemed to have a need and require access to specific systems will receive an ISS Email Address including all Line Managers.

When will ISS paperwork and equipment be issued to this site?
All necessary equipment will be ordered and will be in place by the contract start date.

​

​

Training & Compliance

​How will training be delivered post transfer?

ISS will carry out in-person training where possible in August. We will be asking for your availability to attend sessions soon.  ​

Return to the main page